Hytec’s Monitoring & Alerts service is designed to constantly monitor your IT system and alert the necessary support personnel in the event of a system or service crashing or going off-line. The service ensures that your systems can be cared for in a proactive way ensuring maximum uptime rather than finding a broken system when you require its use.
The service is available as an automated monitor and alert service and as an extended monitoring system where Hytec personnel periodically review your systems health, apply any necessary changes & fixes on an agreed schedule or as part of a support contract.
Customers who want that extra piece of mind can combine the monitoring and service elements into a support contract to ensure full support is available as required.
Typical systems and services monitored are:-
Network switches & routers
Email & web servers
Application and file servers
Internet connections
Complete local & wide area networks
Alerts are provided via email and/or text messages and are flexible to accommodate all types of schedule.
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